Privacy Statement

Last updated: August 1, 2026

Rasta Sense LLC (“us”, “our”, “we”, and the “Company”) respects your (“you” and “your”) privacy and is committed to protecting it through our compliance with this Privacy Statement (the “Statement”). This Statement explains how we collect, use, process, retain, disclose, and safeguard your data when you use the RASTA Gunshot Detection device (the “Device”), applications (“Apps”), and related cloud services (collectively, the “System”) or our website (our “Website”). This Statement also describes our practices for using, maintaining, protecting, and disclosing that information.

We may provide additional or different privacy notices, statements, product-specific notices, or policies that are specific to certain features, services, or activities of the Company, which will apply in addition to this Statement.

Please read this Statement carefully to understand our policies and practices regarding your information and how we treat it related to the System and our Website. By interacting with our System, our Website, or providing us with your information, you agree to the collection, use, and sharing of your information as described in this Statement.

Pursuant to Section 12 below, this Statement may change from time to time. Your continued use of the System or our Website after we make changes as described in this Statement is deemed to be acceptance of those changes, so please check this Statement periodically for updates.

1. Audio and Certain other Data Processing and Transmission on Servers through the System

The Device “listens” to sounds in the installed environment, continuously reading one (1) second of sound into the Device’s temporary memory (RAM) stored locally on the Device (the “Locally Processed Sound Data”). The Locally Processed Sound Data is not transmitted to any remote server or processed remotely, and the Company cannot hear or access the Locally Processed Sound Data.

The Device uses artificial intelligence operating within the Device itself, not remotely, to interpret and classify Locally Processed Sound Data as either including an acoustic event that is likely to be a potential gunshot (a “Detected Event”) or not including a Detected Event. If the Device does not detect a Detected Event, the Locally Processed Sound Data is deleted and the Device takes no further action. No sound data is stored in permanent memory on the Device at any time.

If the Device detects a Detected Event, the Device records a few seconds of sound data (“Recorded Sound Data”) and, assuming all Dependencies are met, transmits Recorded Sound Data to an external server and to authorized users’ via the Apps. The Apps allow authorized users to enable or disable features allowing transmission of Recorded Sound Data. The Company has access to Recorded Sound Data and may use it for purposes of improving and retraining its artificial intelligence model.

We further collect and store data through our System such as device specifications, device configuration, performance statistics, our event-related analysis and post-incident review, emergency incident reporting, and the location of your device.

By using the System, you authorize monitoring of the acoustic environment and consent to audio recording on behalf of all persons in that environment, and represent and warrant that you have authority to do so. You are responsible for obtaining required consent and providing notice to third parties relating to recording or sharing through the System. You may not use the System in a jurisdiction that prohibits the monitoring of the acoustic environment or recording of audio in the manner described above. You are solely responsible for compliance with applicable law, including all recording, sharing, eavesdropping, and privacy laws, whether in private or public spaces (as applicable), as well as individual rights. We are not responsible for violation of any law or right.

The System collects and transmits data, including Recorded Sound Data, Device geolocation data, and event data from the installed environment through the App. By using the System, you consent to our collection and use of data in accordance with this Statement, including geolocation data, on behalf of all persons in the installation environment, and represent and warrant that you have authority to do so. We are not responsible for violations of privacy or other laws or rights as a result of your use of the System or failure to obtain any required consents.

Audio capturing, transmission, and storage are disabled when the device is not plugged in, depleted of power, or turned off. If the device is disabled, depleted of power, or “off,” the System cannot record any audio data or detect potential gunshot events.

For more information about the System, its intended use, and its limitations, please see our Terms of Service , to which this Statement is incorporated therein.

2. Website and App Data Collection and Account Management

When you visit or interact with our Website or Apps, we collect information that helps us provide, manage, and improve your experience as well as fulfill our contractual obligations to you. This includes data necessary to facilitate purchases, manage your subscription, and enable secure access to your personal account.

When you register for an account or log in through our Website or App, we collect the credentials and personal information you provide, such as your name, email address, and password, to authenticate your identity and maintain your account security.
If you purchase a Device or renew subscriptions or make payments through the Website or Apps, we and our third party payment processor collect payment and billing details to process your transactions and manage your subscription status.
We may collect information about your interactions with our Website or Apps, including pages viewed, features used, access times, geolocation data, device information (such as browser type, operating system, and IP address), to improve Website and App functionality and user experience.
When you contact us via our Website or App (e.g., through support forms or chat features), we collect the information you provide to respond to your inquiries and offer customer support.

We do not collect or process audio data through the Website. All Website data collection is limited to information necessary for account management, subscription services, customer support, Website analytics, and other Website activities and operations. Audio and other data is collected through Apps and other System components as described elsewhere in this Statement.

3. User Information Collection

“Personal information” or “personal data” is information that identifies, relates to, or describes, directly or indirectly, you as an individual, such as your name, email address, telephone number, home address, or payment information. This Statement applies only to personal information we collect:

Through the System including Apps or our Website; and
In communications, including email, text, chat, and other electronic messages between you and us, whether through your account or otherwise.

We collect essential user details during registration and Device configuration through the System, as well as through account set-up through our Website and Apps and subscription renewal. The types and categories of personal data we collect or process about you include:

Account and contact information, including your name, address (including room, suite, apartment, and floor numbers, if applicable), email address, phone number, role or title, permissions, and other contact information you provide to us;
Payment information, including credit or debit card information and information about the payment methods and services you use in connection with the System and our Website;
Account history, including information about your account, transactions, and order history with the Company;
Recordings, audio, and other data as described in Section 1;
Location metadata, including Device geographic location data such as Device time zone, country, state, province, and/or city and precise geolocation to support emergency response services dispatched in response to a potential gunshot event; and
Device information, including the Device’s specific identification number and your IP address, device identifiers, operating system and version, and other operational device information.

Some of the personal data identified above may be considered sensitive or personal data under certain laws. If required under applicable law, we will collect and process sensitive and personal data only with your consent. If you choose not to provide or allow us to collect some information, we may not be able to provide you with requested features, services, or information related to the System or our Website.

We also collect:

Statistical or aggregated data, which does not directly identify a specific person, but may be used to derive non-personal statistical or aggregated data from personal data (e.g., we may aggregate personal data to calculate the percentage of users accessing a specific Website or App feature or utilizing the System); and
Technical information, including information about your internet connection and usage details about your interactions with the System or our Website, such as clickstream information to, through, and from our Website or Apps (including date and time), products that you view or search for, page response times, System download errors, length of your visits to certain pages on our Website or components of our Apps, page interaction information (such as scrolling, clicks, and mouse-overs), or methods used to browse away from a page on our Website.

If we combine or connect non-personal statistical or technical data with personal data so that it directly or indirectly identifies an individual, we treat the combined information as personal data.

This personal information is used strictly for communicating with you, payment processing, account management, System and Website operation, device monitoring, and System notifications, ensuring you can use the Website as intended and receive timely and relevant communications regarding the System and its status.

The Company’s Website, Apps, other System components, Devices, and other products, and services are not intended for, and we do not knowingly collect, any personal data from children under the age of eighteen (18). If we learn we have collected or received such personal data from a child under eighteen (18) years of age without verification of parental consent, we will delete that information.

4. How We Collect Your Personal and Other Data

We collect information about you when you interact with our Website, Apps, and other System components, such as when you create or update an account; place an order, subscribe, or make a purchase; or create, upload, or post content to the System or our Website or Apps.

As you navigate through and interact with the System and our Website, we may use automatic data collection technologies to collect information that may include personal data. Information collected automatically may include usage details; IP addresses, operating system, and browser type; and information collected through cookies, web beacons, and other tracking technologies, including details of your interactions with the System or our Website, such as traffic data, location data, logs, and other communication data, and which resources and product & services features that you access and use.

Using automatic collection technologies helps us to improve the System and our Website, and to deliver a better and more personalized experience for you and other users.

The technologies we use for this automatic data collection may include:

Cookies, which are small files placed on your device when you interact with the Website or the System. You may refuse to accept or disable cookies by activating the appropriate setting on your browser or device. However, if you select this setting, you may be unable to access certain features of the System or Website.
Web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs), which are small, invisible graphic images or pieces of code embedded in a webpage, email, or other online content that enables our Website to monitor user activity. Web beacons are often used to track whether a user has viewed certain content, measure response rates, and gather data such as IP address, browser type, and the time a particular page or email was viewed. Unlike cookies, web beacons do not store information on your device; instead, they work by communicating information back to the server when the content is accessed.

To the extent any of these automated technologies are considered a personal data sale, targeted advertising, or profiling, under applicable laws, depending on where you live, you may opt out from use of these automated technologies for such uses by contacting us at the information listed in Section 14 to this Statement. Please note that some System or Website features may be unavailable as a result.

We may also receive personal data about you from other sources and combine that with information we collect directly from you. For example, we may obtain information about you from service providers that we engage to perform services on our behalf, such as email platform providers; payment processors; and analytics, security, and anti-fraud services.

Moreover, when you interact with our Website or utilize the System, there are third parties that may use automatic collection technologies to collect information about your or your device. These third parties may include, but are not limited to:

Advertisers, ad networks, and ad servers;
Analytics companies;
Your device manufacturer; and/or
Your internet or mobile service provider.

These third parties may use tracking technologies to collect information about you when you use the System or our Website. The information they collect may be associated with your personal data or they may collect information, including personal data, about your online activities over time and across different websites, platforms, and other online services.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

5. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal data, to:

Provide you with the System and our Website, as well as any contents, features, or information that we make available through such products and services;
Fulfill and manage subscriptions, purchases, orders, deliveries, payments, returns, and exchanges;
Provide you with notices about your account and subscriptions, including expiration and renewal notices;
Improve the System or our Website, including as described in Section 6 to this Statement and by analyzing your information and creating aggregated data derived from your information to develop, maintain, analyze, improve, optimize, measure, and report on our System and Website, their features, and how users interact with them;
Promote our products and services, business, and offerings by publishing advertising on our Website and by placing ads on third parties’ services;
Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
Notify you when System updates are available and about changes to any products or services we offer or provide though the Website; or
Fulfill any other purpose for which you provide it or for which you have given your consent.

The usage information we collect, whether connected to your personal data or not, helps us improve the System and our Website, as well as deliver a better and more personalized experience by enabling us to:

Estimate our audience sizes and usage patterns;
Store information about your preferences, allowing us to customize our Website or the System according to your individual needs and interests;
Speed up your searches; or
Recognize you when you return to our Website or utilize the System.

6. Enhancing System Performance

In particular, the System utilizes machine learning technology to detect potential gunfire events and to improve the System’s ability to detect potential gunfire. Recorded Sound Data collected from your Device helps the System and its corresponding device better identify and notify users of potential gunshot events, and is used to train our machine learning models. By learning from real-world interactions, the Company can adapt the System to different acoustic environments and provide more accurate detection.

Our training process may include both artificially intelligent machine learning and supervised machine learning, which is an industry-standard approach where a very limited sample of your audio data including only Recorded Sound Data is reviewed by humans to help the System interpret potential gunshot events and deliver the correct response.

The Company is committed to utilizing your collected personal data responsibly to enhance the performance and reliability of its System. By leveraging advanced machine learning, both automated and human-supervised, we may ensure continuous improvement in gunshot detection accuracy while maintaining strict privacy standards and limiting data retention to a defined period. These practices enable the Company to provide a safer and more responsive service for all users – including you.

Please see Section 7 of our Terms of Service , to which this Statement is incorporated therein, for more information regarding how the Company utilizes artificial intelligence within the System and its related software.

7. Data Retention

The Company may retain and use personal data collected through the System or our Website for up to two (2) years to develop and improve the System, our Website, and any other Company products or services. However, the Company may retain Recorded Sound Data indefinitely. At the end of the retention period, personal data will be deleted, destroyed, or deidentified. However, please note that in certain situations, we may be legally permitted or required to keep such data beyond this disclosed retention period.

8. Data Sharing

THE COMPANY DOES NOT SELL, RENT, OR SHARE YOUR PERSONAL INFORMATION FOR ADVERTISING OR MARKETING PURPOSES.

Your personal data is strictly used to enable, operate, and support the System and our Website. We may disclose personal data that we collect or you provide as described in this Statement:

To our subsidiaries and affiliates;
To contractors, service providers, and other third parties we use to support the Company and who are bound by contractual obligations to keep personal data confidential and use it only for the purposes for which we disclose it to them;
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by the Company is among the assets transferred;
To comply with any court order, law, or legal process, including to respond to any government or regulatory request;
To enforce or apply our Terms of Service and other components of the Agreement, including for billing and collection purposes;
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others, such as your account and contact information and payment information for the purposes of fraud protection and credit risk reduction;
To fulfill the purpose for which you provide it;
For any other purpose disclosed by us when you provide the information; or
With your consent.

Additionally, in the event that a potential gunshot is detected, the Company will share relevant data – including, but not limited to, device location, the time of the event, and associated Recorded Sound Data – with authorized users, which may include law enforcement agencies and emergency services. This data sharing is conducted solely for the purpose of enabling a timely and effective emergency response and ensuring public safety.

For all purposes, the Company employs secure transmission methods and restricts access to authorized personnel to protect your privacy when sharing personal information with any parties as described above. No personal information collected from the System or our Website is shared beyond what is necessary to facilitate System and Website operation.

We may also disclose aggregated information about our users, and information that does not identify any individual, without restriction.

9. Data Security

We implement industry-standard security practices including encryption, secure communication protocols, and access controls to protect your information from unauthorized access, alteration, disclosure, or misuse. However, no website, system, electronic storage, or online service is completely secure, and we cannot guarantee the security of your personal data transmitted to, through, using, or in connection with the System or our Website. In particular, email, texts, chats, and other messages sent to or from our Website may not be secure, and you should carefully decide what information you send to us via such communications channels. Any transmission of personal data is at your own risk.

The safety and security of your information also depends on you. You are responsible for taking steps to protect your personal data against unauthorized use, disclosure, modification, and access.

10. Third-Party Services and Features

The System and our Website may allow you access to third party services and features that operate independently from us. The privacy practices of the relevant third parties, including details on the information they may collect about you, is subject to the privacy statements of these parties, which we strongly suggest you review. To the extent any linked online services or third-party features are not owned or controlled by us, the Company is not responsible for these third parties’ information practices.

FOR THE AVOIDANCE OF DOUBT, THIS STATEMENT DOES NOT APPLY TO INFORMATION COLLECTED VIA ANY THIRD PARTY, INCLUDING THROUGH ANY APPLICATION, ADVERTISEMENT, OR OTHER CONTENT THAT MAY LINK TO OR BE ACCESSIBLE FROM OR THROUGH THE SYSTEM OR VIA OUR WEBSITE.

11. Your Choices Related to Your Personal Information

You can disable the System and certain features at any time through the System’s settings. You can also disable certain features of our Website. Please note that disabling any supporting feature of the System or the Website may affect their ability to function as intended.

For instance, if you turn off location services or do not enable audio recording or transmission, the System may not operate properly or as intended. Additionally, the System will not record, process, or store audio when it is unplugged, out of power, or turned off.

Moreover, you can set your browser to refuse all or some browser cookies or other tracking technology files, or to alert you when these files are being sent when accessing our Website. If you disable or refuse cookies or similar tracking files, some Website features may be inaccessible or not function properly. Some browsers include a “Do Not Track” setting that can send a signal to the online services you visit indicating you do not wish to be tracked, as well.

12. Your Privacy Rights

You have the right to review any audio recordings captured from your device and processed through and stored on the System. Please note that Locally Processed Sound Data is not stored and so it cannot be reviewed. If you would like to access your audio recordings, please contact us using the information provided in Section 14 of this Statement.

Additionally, depending on your jurisdiction of residency, you may have certain rights related to your personal data collected and stored by us, including, but not limited to, access and data portability rights and the right to correct or deletion. This Statement is deemed to incorporate such rights. However, the exact scope of your rights vary by jurisdiction. There are also several exceptions available where the Company may not be obligated to fulfill your request.

To exercise any jurisdiction-specific rights you may be entitled to related to the data processed by your device and through the System, or any information collected via our Website, please contact the Company using the information provided in Section 14 of this Statement.

Please note that by using the Company’s products and services, including the System and our Website, you agree and consent to the transmission, collection, maintenance, processing, and use of your information by the Company, its subsidiaries, and its authorized agents or third parties, as described in this Statement.

13. Changes to This Statement

We may update this Statement from time to time. When we do, we will revise the “Last updated” date on the first page of this document and notify you through the System, our Website, or email, where appropriate. Continued use of the System and our Website after changes take effect constitutes your acceptance of the revised Statement.

14. Contact Information

If you have questions about this Statement or wish to contact us, please reach out to:

RASTA Sense LLC
13 North Washington Street Ypsilanti, Michigan 48197
support@rastasense.com